FAQ

To better address your questions and concerns, we have provided our most frequently asked topics and their resolutions below. Please do not hesitate to contact us with any further questions or issues that you may have.

What is GSM for fabric?

Grams per square meter(GSM),Fabric weight is measured in grams per square meter or grams/m2 (also abbreviated as GSM). GSM is the metric measurement of the weight of a fabric, it is a critical parameter for any textile product.typically a cheap jacquard fabric is approximately 140g/m2. The more gsm fabric thicker and construction more beter.

How many kinds of yarns are there?

Yarn can be made from a number of natural or synthetic fibers.There are two main types of yarn: spun and filament.Cotton and polyester are the most commonly spun fibers in the world. Polyester is extruded from polymers derived from natural gas and oil. most of curtain made from Polyester.

Do you ship overseas?

No, we only ship to USA. Shipping costs will apply, and will be added at checkout. Free Shipping with $40 minimum purchase.We run discounts and promotions all year, so stay tuned for Coupon Codes.

How long will it take to get my order?

It depends on where you are. Orders processed here will take 2-7 business days to arrive. Delivery details will be provided in your confirmation email.

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. (customerservice@westtina.com)

Can I get my product personalized?

No,we only sell ready made product. All options are outlined on the product page.